Every booking app makes money somewhere. The question worth asking before you commit your book to one is where, because that answer shapes every default the software pushes you toward.
Vagaro’s answer is breadth: a low per-calendar base price, then a stack of paid add-ons (text marketing, intake forms, a branded app, a website) and a card processor you’re required to use. Nothing here is a scam. It’s a mature platform with a lot of surface area. But the headline number, around $23.99/mo for one calendar, is rarely what you actually pay once you’ve turned on the pieces you need. The base price is the start of the bill, not the end of it.
ChairSlay makes money one way: a flat $39/mo. The first 100 pros off the waitlist lock $24/mo for life. There are no per-calendar tiers, no add-on upsells, and no markup on your card payments. You know in June what July costs.
The money story, in your terms.
Here’s the part that decides it for a lot of pros.
ChairSlay takes 0% of your service revenue. The only fee you pay is your card processor’s standard rate, around 2.9% + 30¢, the same rate you’d pay anywhere. We don’t add a cent on top, and your payments go straight to your own Stripe or Square account. ChairSlay never holds your money and never sits between you and a payout.
Vagaro doesn’t charge a commission on your bookings, and that’s worth saying plainly: it’s a real point in its favor against the platforms that do. The catch is the processor. Vagaro requires you to run on Vagaro Payments. You can’t bring your own Stripe or Square, which means the card rate is set by them, not chosen by you, and your money settles on their timing into their system before it reaches you.
That’s a different shape of cost than the one stinging pros on other platforms. StyleSeat and Booksy have charged around 30% on a first-visit or marketplace booking; Fresha’s new-client fee is lower, around 20%. Vagaro doesn’t run that kind of boost fee. Its marketplace listing is bundled into the subscription, and Vagaro’s own materials state there’s no per-booking marketplace cut. So the cost story here isn’t a fee on the clients you brought in. It’s the forced processor plus add-on creep: a cheap base that grows quietly, on a payment rail you don’t control.
Where Vagaro genuinely wins.
Vagaro is a deep, well-built platform, and pretending otherwise would be a tell.
Fifteen-plus years of work have bought it real polish: solid iOS and Android apps, full retail POS and inventory, memberships, gift cards, payroll, and multi-staff calendars, most of it included or cheaply available. If you sell a lot of product or run a busy space with several people on the books, that breadth is real and ChairSlay doesn’t match it.
And the Vagaro.com marketplace is genuine discovery. Clients search it and book pros they’ve never met. ChairSlay has no equivalent: your booking link is yours to share through your link in bio, Google Business, and word of mouth. If marketplace traffic is feeding your chair today, that’s a channel you’d be replacing, and you should plan for it honestly.
Moving your book.
Your book is yours, and the heart of it comes with you in one click: your clients, their contact info, their history, and your notes export clean. That’s the whole point. Your clients go where you go.
What’s sticky is the Vagaro-specific layer. Package and loyalty balances and some attached photos or formula notes may not transfer, and your Vagaro.com listing and booking URLs go orphaned the day you leave. So the order of operations matters: export your client list, photos, and notes first, confirm what actually came over, then point your portable ChairSlay link wherever your clients already find you. If you’ve been leaning on marketplace discovery, rebuild that top-of-funnel before you flip the switch, not after.
You’re not locked in here. But “your book is portable” only helps if you pull it out the right way, so do the export, check it, and walk out with your clients, your prices, and your money intact.