Terms of Service

ChairSlay is a booking and payments tool for independent beauty pros. These Terms are the agreement between you and Foocorp LLC (“ChairSlay”, “we”, “us”) when you use it. We’ve tried to write them in plain English. If anything is unclear, email legal@chairslay.com. For billing or account help, email support@chairslay.com.

What we promise

Three commitments shape everything below.

• We don’t hold your money. Payments from your clients flow through your own Stripe or Square Connect account. ChairSlay never has custody of your funds.
• We don’t take a cut of your service revenue. No platform percentage. We charge a flat subscription for the software, monthly or annual — that’s it. Your processor’s own fees still apply; those are theirs, not ours.
• Your clients are yours. You can download your whole book (client list, notes, formulas, custom prices, appointments, payment records, and photos) any time you have a trial or a plan, and for 30 days after your access ends. Your booking URL (chairslay.com/your-handle) lives on the brand domain and, after 12 paid months in a row or one annual payment, keeps working even if you cancel. See the Yours-Forever Handle policy for the specifics.

1. Definitions

• Service — the ChairSlay software, accessible at chairslay.com (including pro handle URLs at chairslay.com/:handle), app.chairslay.com, book.chairslay.com, and any other domain operated by Foocorp LLC.
• You / your — the individual or business that creates a ChairSlay account.
• Client — an end-consumer who books an appointment with you through ChairSlay.
• Subscription — the paid plan you hold with us, billed in advance, monthly or annually.
• Access ends — the moment your trial or paid plan stops covering your account: your free trial ends without a plan, your paid month or year ends after you cancel, or a renewal payment stays unpaid past the grace period in §3.

2. Your account

You’re responsible for keeping your account credentials secure and for everything that happens under your account. If you suspect unauthorized access, email security@chairslay.com immediately.

You’re also responsible for the content you put in ChairSlay — client information, services, prices, intake-form questions, photos, notes. We process it on your instructions, but it’s yours.

3. What ChairSlay Pro costs

ChairSlay Pro is the one plan at launch.

• List price: $39/mo billed monthly in advance, or $390/yr billed annually in advance (the equivalent of $32.50/mo), in USD. Annual is paid upfront for the whole year.
• First-chair rate: $24/mo, or $288/yr billed annually in advance (12 months at $24, with no discount for paying annually), for the first 100 pros to subscribe. You keep it for as long as your subscription stays continuous (see below). If list price moves later, first-chair pros stay at $24/mo or $288/yr as long as their subscription stays continuous. New pros after the first 100 pay the then-current list price. The first-chair rate belongs to the account that earned it and doesn’t carry over to a new account. If we promised you the first-chair rate in writing before sign-up opened, we honor that promise.
• 30-day free trial, no credit card required to start, one per person. When the trial ends without a plan, online booking pauses until you choose one. We never charge you unless you choose a plan and agree to its price and terms. If you choose a plan during the trial, your first charge happens when the trial ends.
• Auto-renewal at the end of each paid month or year, at the rate for your plan, until you cancel. You can switch between monthly and annual billing at your next renewal; the first-chair rate switches between $24/mo and $288/yr.
• Continuous subscription means no gap of more than 30 days. A failed payment that’s resolved within 30 days doesn’t reset your first-chair status; a longer gap does, and you’d resubscribe at the then-current list price.
• Failed renewal payments. If a renewal payment fails, you keep full access for 7 days while you update your card. If it’s still unpaid after that, your access ends and online booking pauses. A first payment that fails has no grace period.
• We can change list price on 30 days’ notice to your account email. The change does not apply to pros on the first-chair rate. If you don’t accept a new list price, you can cancel before it takes effect and any prepaid period is refunded.
• Plans chosen in our apps. You can always choose a plan on the web. Choosing a plan in the iPhone or iPad app is available only with a U.S. App Store account, and choosing one in the Android app may not be available. Wherever you choose it, ChairSlay bills the plan through Stripe, and you can manage an existing plan from any device.
• Taxes on the subscription (sales / use / VAT) are extra where they apply; we’ll add them at checkout.

4. Payments your clients make to you

ChairSlay is processor-agnostic. You connect either a Stripe account (Stripe Connect) or a Square account (Square OAuth). One active processor per account at a time; you can switch any time.

• Funds settle directly to your processor account, not to ChairSlay. We never have custody.
• ChairSlay’s platform take is 0%. Stripe and Square charge their published processor fees directly to you — those are theirs, not ours.
• Refunds, disputes, and chargebacks are between you and your client. We can’t issue refunds on your behalf because we never held the money. Your processor handles it. ChairSlay surfaces a one-click refund button that calls your processor’s API, but the money comes from your processor balance.
• Deposits and no-show fees are your choice — set per service or per client. You’re responsible for disclosing the policy at booking; ChairSlay surfaces the deposit amount and cancellation window at the booking step. The substance of the policy is yours.

5. Acceptable use, refunds, cancellation, security, privacy

These are big enough topics to deserve their own pages. They’re part of these Terms by reference:

• Acceptable Use Policy — what you can’t do with ChairSlay.
• Refund Policy — when we issue refunds, when we don’t.
• Cancellation Policy — how to cancel, what happens to your data.
• Yours-Forever Handle Policy — the booking-link promise and the year-paid threshold.
• Security Overview — how we protect your data.
• Privacy Policy — what we collect, how we use it.
• Subprocessors — third parties we use to deliver the Service.

6. Operator-side features (forthcoming)

ChairSlay is launching pro-first. Studio / operator features — multi-pro accounts, booth-rental sub-tenancy, location-level billing — are on the roadmap but not yet available. Where future revisions of these Terms reference operator features, those clauses apply only when the corresponding product is released. Today, “you” is always a pro.

7. Intellectual property

• Our IP. ChairSlay, the name, the marks, and the software are ours. These Terms grant you the right to use the Service — nothing more.
• Your content. You keep all rights to your content. You grant us a non-exclusive license to host, copy, display, and process it to deliver the Service to you and your clients.
• Feedback. If you send us product ideas, you grant us a perpetual royalty-free license to use them. We won’t credit you by name without asking.

8. Warranty disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DON’T WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

9. Liability limits

To the maximum extent permitted by law:

• Neither party is liable to the other for indirect, incidental, special, consequential, or punitive damages — including lost profits, lost revenue, or lost data.
• Our total liability arising from these Terms is capped at what you paid us in the 12 months before the event that gave rise to the claim.
• These limits don’t apply to: (a) your breach of the Acceptable Use Policy; (b) either party’s indemnity obligations; (c) gross negligence or willful misconduct; (d) liabilities that can’t be limited under applicable law.

10. Indemnification

You’ll defend and indemnify us from third-party claims arising from your content, your use of the Service in violation of these Terms or applicable law, or your relationships with your clients (including refunds, chargebacks, and consumer-protection disputes).

11. Termination

• By you. Any time, in the app. Cancellation takes effect at the end of the month or year you’ve paid for; until then you keep full access and can undo the cancellation. We don’t refund the unused part of a paid period except as the Refund Policy says. You can also delete your account in the app: deleting ends your plan right away, and any paid time left isn’t refunded. See the Cancellation Policy for what happens to your data.
• By us. For material breach not cured within 15 days of notice; immediately for AUP violations; or for non-payment, when a renewal payment is still unpaid after the 7-day grace period in §3.

12. Changes to these Terms

We may update these Terms. Material changes take effect on 30 days’ notice to your account email. Your continued use after the effective date is acceptance. We post prior versions at chairslay.com/legal/terms/archive.

13. Governing law and disputes

• Governing law: Arizona, without regard to conflict-of-laws principles.
• Venue: state and federal courts in Maricopa County, Arizona.
• Informal resolution first. Before either of us files anything formal, we’ll try to resolve it directly for 30 days.

14. Miscellaneous

• Entire agreement. These Terms plus the linked policies in §5 are the entire agreement.
• Severability. If any clause is unenforceable, the rest stand.
• Assignment. You can’t assign these Terms without our consent. We can assign in a merger, acquisition, or asset sale.
• Notices. To us: legal@chairslay.com. To you: your account email.
• No waiver. Our failure to enforce a clause isn’t a waiver of it.

15. Contact

Foocorp LLC · legal notices: legal@chairslay.com · billing and account help: support@chairslay.com